Solutions01
AI Reception & Lead HandlingWorkflow Automation & IntegrationsCustom AI Product DevelopmentVoice Agents
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Solutions

Intelligence.
Put to work.

Agents, automation and custom AI. Built around your business, from first idea to everyday use.

01

AI Reception & Lead Handling

Voice and WhatsApp agents that pick up enquiries in seconds, ask the qualifying questions your team would, book appointments into the calendar and hand off to a person when it matters.

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  • Discovery of your enquiry types, qualifying criteria and booking rules.
  • Conversation design for voice and WhatsApp, including tone, languages and fallbacks.
  • Integration with your calendar, CRM and telephony or WhatsApp Business account.
  • Human handoff paths: live transfer, callback request, or a summarised ticket for your team.
02

Workflow Automation & Integrations

Connected workflows across CRMs, calendars, support desks, documents and internal tools, with clear rules for approvals and exceptions.

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  • Process mapping: what happens today, where it breaks, and what a person must still approve.
  • Integration with your systems via APIs, webhooks and, where unavoidable, files and email.
  • Language-model steps for extraction, classification and drafting, each with a confidence threshold.
  • Approval and exception handling: anything uncertain is routed to a named person, never guessed.
03

Custom AI Product Development

Product design and full-stack engineering for AI applications, multi-step agent systems and software products that need dedicated design and evaluation.

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  • Product discovery and scoping: the one workflow users will pay for first.
  • Interface and interaction design for AI features, including uncertainty and correction states.
  • Application engineering: web app, API, data model, auth, billing and admin.
  • Agent and retrieval design with an evaluation set built from real examples.
01a

Voice Agents

Phone agents that answer on the first ring, handle bookings and common questions, and transfer to your team with context when a call needs a person. Part of AI Reception, with its own page for teams whose problem is the phone line specifically.

Read about voice agents
  • Answering common questions: opening hours, prices, directions, availability.
  • Booking, rescheduling and cancelling appointments in your calendar or booking system.
  • Taking structured messages and callback requests when nobody is free.
  • Screening and routing calls to the right person or department.

Specialist capabilities

Avatars and blockchain, for the projects that need them.

These are not front-page offers. They are capabilities we bring into a project when the brief calls for them, scoped and priced in the same way.

Avatar Agents

Talking digital avatars for kiosks, onboarding and training content, built on the same conversation engine as our voice agents. Scoped as an addition to a reception or product project rather than a standalone offer.

Ask about avatar agents

AI × Blockchain

Agent systems that interact with on-chain protocols, plus analytics and smart-contract tooling that uses language models for review and monitoring. Offered to teams who already operate in web3 and need engineering rather than advice.

Ask about ai × blockchain

Questions

Before you get in touch.

Costs, timelines, integrations, handoff, ownership and support. Each solution page has questions specific to that kind of work.

What drives the cost of a project?

Mostly scope: how many enquiry types or process steps you want covered at launch, how many systems need integrating, and how good their APIs are. Voice, WhatsApp and multiple languages each add work. We give a fixed price for a defined scope after discovery.

What are the ongoing costs after launch?

Third-party usage billed to accounts in your name: telephony minutes, WhatsApp conversation fees charged by Meta, language-model usage and hosting. We estimate these in the proposal from your current volumes. Support from us is optional and priced separately.

How long does a project take?

It depends on scope and on how quickly we get access to your systems. A first working demo usually lands within the first two weeks of a build. We give a timeline in the proposal and report progress against it every week.

Which tools can you integrate with?

Most CRMs, calendars, helpdesks, accounting and booking systems with an API, plus WhatsApp Business, telephony providers, Slack, Teams and email. If a tool has no API we will say so and propose a workaround before you commit.

What happens when the AI cannot handle something?

It hands off. Every agent has defined limits and a route to a person: a live transfer, a callback, or a summarised ticket. Automations route uncertain cases to a named approver rather than guessing.

Who owns what we build?

You do. Code, prompts, workflows and designs are assigned to you on payment under the engagement agreement. Third-party accounts such as WhatsApp Business, telephony and cloud are set up in your name from the start.

What support do you offer after launch?

Every project includes a monitored launch period and documentation. After that you can run it yourself, ask us for changes as needed, or agree a support retainer for monitoring and maintenance.

Where are you based and who do you work with?

ForgeQubit is registered in the United Kingdom and offers remote services to clients in the UK, USA, Europe and the Middle East.

Next step

Not sure which one fits?

Describe the situation in a few sentences. We will tell you which solution applies, or that none does, before anyone talks about price.

Let’s talk See worked examples

Working across borders? AI services for the UK, USA, Europe and Middle East