Selected Work

Forged & shipped.

Every engagement leaves the forge as a working system with numbers attached. A few recent pieces, still glowing.

3.4×more qualified leads · Meridian Estates

82%of calls handled end-to-end · Northgate Clinics

6 wksfrom idea to paying users · LumenPay

01WhatsApp Automation

3.4×

more qualified leads

Meridian Estates

WhatsApp Business API
Claude
CRM Sync
Calendar Orchestration

Forge something like this →

A 40-agent brokerage drowning in unanswered DMs. Our WhatsApp agent now qualifies, scores and books viewings straight into their CRM — around the clock.

The Ore

Meridian ran paid campaigns that flooded WhatsApp with hundreds of enquiries a day. Agents answered between viewings; most leads waited hours and half never got a reply. The best prospects were indistinguishable from the tyre-kickers.

The Forging

We forged a conversational agent fluent in their listings, pricing and financing options. It greets every enquiry in seconds, asks the qualifying questions a top closer would, scores intent, and books viewings directly into agent calendars — syncing every word to their CRM.

What Left the Fire

3.4× more qualified viewings booked per week
First response time cut from 4 hours to 8 seconds
Agents reclaimed ~15 hours a week for actual selling

02Voice Agents

82%

of calls handled end-to-end

Northgate Clinics

Realtime Voice
Telephony Integration
EHR Booking
Escalation Flows

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Front desks rang busy for hours a day. A branded voice agent now answers instantly, books and reschedules appointments, and escalates only what truly needs a human.

The Ore

Three clinics, one overwhelmed phone line each. Patients called to book, reschedule, ask about opening hours and prescriptions — and hit voicemail at peak times. Missed calls were missed revenue and, worse, missed care.

The Forging

We deployed a voice agent with sub-second latency and natural interruption handling, tuned to sound like the clinic — warm, unhurried, precise. It authenticates patients, manages the appointment book, answers the forty most common questions and hands off edge cases with a full transcript.

What Left the Fire

82% of inbound calls resolved with no human involvement
Zero missed calls during peak hours since launch
Reception staff redeployed to in-clinic patient care

03AI-Powered SaaS

6 wks

from idea to paying users

LumenPay

Product Design
Scalable Backend
Usage Billing
Document AI

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A fintech founder with a napkin sketch. We shipped the full platform — auth, billing, analytics and an AI reconciliation engine at its core — in a month and a half.

The Ore

LumenPay’s founder had validated demand for AI-assisted invoice reconciliation but had no product, no team and a funding clock already ticking. Every week of build time was runway burned.

The Forging

We ran our forge process: one week of product design sprints, then parallel tracks — scalable backend, usage-based billing, and the reconciliation engine that reads invoices, matches payments and explains every decision it makes. Weekly demos, no surprises.

What Left the Fire

MVP live with paying design partners in 6 weeks
94% auto-match rate on real invoice data at launch
Seed round closed on the strength of the working product

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